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How do I delete my account?
How do I delete my account?

Go to your Account page and select Delete Account

Updated over 3 weeks ago

To delete your account, go to the Menu bar at the right-hand corner and select your Account page.

From there, select Delete Account.

You'll be asked for confirmation that you want to delete your account. From there, you'll receive an email from us with an account deletion link. Please note, you must be logged into your neural frames account on the same device that you are using to click the account deletion link in your email. This is for the security of your account.

Please note that deleting your account means all data would be removed, including any project files that you've worked on - this data cannot be recovered. Be sure to download any videos you wish to keep, and ensure that your subscription is canceled so you don't get charged moving forward.

Once you click on the confirmation link in the email we sent, your account would be successfully deleted.

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