💜 We'd be sorry to see you go! If you'd like to share any feedback or discuss your account further, please contact our support team.
To cancel your subscription, go to the Menu bar at the right-hand corner and select your Account page.
From there, select Cancel Subscription.
What will happen to my rollover credits?
If you cancel your subscription, any rollover credits accrued will be removed from your account balance. The same applies to downgrading your subscription.
What will happen to my projects?
After 90 days of inactivity, videos would automatically be deleted from your account to help maintain storage costs.
What is your refund policy?
We offer a money-back guarantee, as detailed on our Pricing page: if you use less than 60 credits within 30 days and aren’t satisfied, we’ll give you a full refund—no questions asked.
The same applies to yearly subscriptions: if you use less than 60 credits during the first 30 days and decide it’s not for you, we’ll also provide a full refund.
If you'd like to explore refund options, please contact our support team.